Everything You Need To Know Before Getting Started
Here are the most common questions about our AI assistants, pricing, upgrades, add-ons, and how everything works.
Start Simple
Most businesses start with Starter, then upgrade later if they want more automation, stronger follow-up, or a more advanced system.
Upgrade Anytime
You do not pay a full setup fee all over again. Upgrades use a smaller one-time upgrade fee for the extra work involved.
Usage Is Clear
SMS and phone add-ons include generous usage limits with transparent overage pricing, so you know exactly what is included.
Plans & Pricing
The right plan depends on how much automation and customization your business needs.
Which plan should I start with?
Most businesses start with our Starter plan. It is the easiest way to get a professional AI assistant on your website without overcomplicating things.
What is included in Starter?
Starter gives you a website AI assistant that can answer questions, capture leads, and help move visitors toward taking action automatically.
When should I move to Growth?
Growth is the right move when you want more automation, better follow-up, stronger lead handling, and more customization for your business.
Who is Pro best for?
Pro is best for businesses that want advanced custom workflows, deeper automation, and a more tailored AI system built around how they operate.
Do you offer yearly pricing?
Yes. Yearly pricing gives you a lower monthly equivalent while keeping your one-time setup fee the same.
Is there a contract?
No long-term contracts. You can cancel anytime.
Upgrades
Upgrade when you need more automation, not when you want to start over.
Upgrade Offer
If you start with a lower plan and move up later, you do not pay a full setup fee all over again. You only pay a smaller one-time upgrade fee for the added work.
- Starter → Growth: $100 upgrade fee
- Growth → Pro: $150 upgrade fee
- No full setup fee charged again
- Keeps upgrading simple and fair
Do I pay setup again if I upgrade?
No. You only pay a smaller one-time upgrade fee for the additional buildout, automation, and customization work.
Why is there an upgrade fee?
Upgrading usually means more workflows, more customization, more setup, and more work on our side. The upgrade fee covers that added work without charging you a full setup fee again.
Can I start simple and add more later?
Yes. That is actually how many businesses prefer to begin. Start with the basics, then add more once you see what works best for your business.
Do I lose what was already built if I upgrade?
No. Your existing setup stays in place. We build on top of it so your system becomes stronger without starting from scratch.
Add-Ons, Usage & Billing
Add-ons are designed to stay simple, profitable, and transparent.
What is included in the SMS Automation add-on?
SMS Automation includes automated follow-up, appointment reminders, lead nurturing, and missed lead recovery. It includes up to 500 messages per month.
What happens if I go over 500 messages?
Additional SMS usage is billed at $0.025 per message above your included monthly limit.
What is included in the AI Phone Agent add-on?
The AI Phone Agent answers calls, handles common questions, captures lead details, and supports appointment requests. It includes up to 300 minutes per month.
What happens if I go over 300 call minutes?
Additional phone usage is billed at $0.15 per minute above your included monthly limit.
Is there a setup fee for the add-ons?
Yes. SMS Automation has a $49 one-time setup fee. AI Phone Agent has a $99 one-time setup fee. The bundle has a $129 one-time setup fee.
Does the bundle include the same usage limits?
Yes. The bundle includes the same monthly usage limits: 500 messages and 300 call minutes, with the same overage rates.
Will I be billed manually for overages?
Usage is tracked automatically. Overage billing can be handled based on actual usage as needed.
Can I skip add-ons at first?
Yes. The add-ons are optional. Many businesses start with a core plan first, then add SMS or phone support later if needed.
Plans include generous usage limits. Additional usage is billed transparently based on actual usage.
How The System Works
The goal is simple: respond faster, capture more leads, and make it easier for people to take action.
What does your AI assistant actually do?
It can answer questions, capture lead information, guide visitors to the right next step, and help support appointment requests or follow-up flows depending on the setup.
Can I see a demo before I buy?
Yes. You can try a live demo and see how the system works before getting started.
Can this work for my type of business?
In most cases, yes. This works especially well for service businesses, local businesses, and companies that get online inquiries or appointment requests.
Do I need to know anything technical?
No. We handle the setup. Your job is simply to choose the right plan and decide how you want the system to support your business.
Can this help with lead capture?
Yes. Lead capture is one of the main goals. The system is built to help collect contact information and move people toward the right next step.
Can I add more automation later?
Yes. That is exactly what the higher plans and add-ons are for. You can begin with a simpler setup and expand later.
Getting Started
Starting is simple, and upgrading later is built into the model.
What happens after I sign up?
Once you sign up, setup begins based on the plan you chose. From there, your system is configured and prepared for launch.
What if I’m not sure which plan I need?
Start with Starter if you want the easiest entry point. If you already know you want stronger automation, Growth is usually the best next choice.
Can I contact you before buying?
Yes. If you want help choosing the right plan or understanding the add-ons, reaching out first is a smart move.
Is this built to grow with my business?
Yes. That is the whole point of the plan structure. Start where it makes sense today, then move up when your business is ready for more.
Still Have Questions?
Try the live demo, review pricing, or reach out directly if you want help choosing the right plan for your business.