SmartChat Innovations

Privacy Policy

Effective Date: March 24, 2026

This Privacy Policy describes how SmartChat Innovations LLC ("Company", "we", "our", or "us") collects, uses, and protects your information when you use our website and services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Business information

AI & Communication Data

We may collect and store information from interactions with our AI systems, including:

  • Chat conversations and messages
  • Responses provided by AI systems
  • Information submitted through forms or chat widgets

Technical & Usage Data

We may automatically collect certain information, including:

  • IP address
  • Device and browser type
  • Website usage data
  • Pages visited and interactions

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services
  • Respond to inquiries and support requests
  • Set up and manage AI systems and automation
  • Communicate with you regarding your account or services
  • Send email or SMS communications (if you opt in)
  • Improve system performance and user experience

3. AI Data Processing

Our services use artificial intelligence to process data and generate responses.

  • AI systems may process input data to generate outputs
  • Interactions may be stored for functionality, training, and improvement
  • AI-generated content may not always be accurate

By using our services, you acknowledge and consent to this processing.

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party providers necessary to operate our services, including:

  • CRM and automation platforms (e.g., FunnelJet / GoHighLevel)
  • Hosting and infrastructure providers
  • Payment processors (e.g., Stripe)
  • Email and SMS communication providers

These providers are only given access to the information necessary to perform their functions.

5. Data Security

We implement reasonable technical and organizational measures to protect your information.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You may request to:

  • Access the personal data we hold about you
  • Update or correct your information
  • Request deletion of your data

To make a request, contact us using the information below.

8. SMS & Communication Consent

If you provide your phone number and opt in, you consent to receive SMS messages related to your inquiry or services.

  • Message frequency may vary
  • Message and data rates may apply
  • You may opt out at any time by replying STOP

9. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve website functionality and user experience.

You may disable cookies through your browser settings, though some features may not function properly.

10. Third-Party Services

Our website and services may include links to or integrations with third-party services. We are not responsible for the privacy practices of those third parties.

11. Changes to This Privacy Policy

SmartChat Innovations LLC may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of any changes.

12. Contact Information

If you have questions about this Privacy Policy or your data, contact us at:

SmartChat Innovations LLC
Email: [email protected]
Website: https://smartchatinnovations.com